We’ve rounded up fifteen new stats to build on our earlier post, 25 Direct Marketing Statistics Prove Direct Mail Works. If you’re keen on knowing more about how direct mail gets results, check these out. (We’ve added new direct mail stats for 2016 here.)
It’s Not Going Anywhere.
- Direct mail spending grew 2.7% in 2014, exceeding estimates!1 Tweet this.
- 82% of marketers expect their direct mail usage to grow or stay the same in the coming year.2 Tweet this.
People Love It, Especially When It’s Personal.
- Almost two times as many US adults react positively to receiving mail than negatively.3 Tweet this.
- 55% look forward to getting their mail.4 Tweet this.
- 67% feel that physical mail is more personal than electronic.4 Tweet this.
- 78% of CMOs think that custom content is the future of marketing.5 Tweet this.
- But be careful, 50% of consumers report thinking poorly of brands who get their name wrong when marketing to them.6 Tweet this.
It Gets Response…
- At 3.7% for a house file, direct mail yields a remarkable median response rate in comparison to the majority of marketing channels. Last year, direct mail’s median response rate was 8.8% higher than in 2012.2 Tweet this.
- Overall, oversized envelopes have the best response rate, at 5.0% for a house file.2 Tweet this.
- For B2C mailings, catalogs rank the best, with a response rate of 13.8% for house lists. Postcards also perform well with house lists, serving up a cost per response of $14, the lowest among mail formats.2 Tweet this.
- Cost per acquisition (CPA) for direct mail, at $19, ranks well with other channels and remains highly competitive.2 Tweet this.
…and Holds Its Own in a Digital World.
- Direct mail outperforms all digital channels by nearly 700% in terms of response rates.2 Tweet this.
- Direct Mail yields a CPR that is less than half that of Internet ads.2 Tweet this.
- Direct mail’s strong ROI of 15-17% is one of the highest reported and outranks those of most digital channels.2 Tweet this.
- Direct mail’s overall prospect file response rates were 10 times that of email, which came in at just 0.1 percent.2 Tweet this.
Research curated by Robert Blakelock, Compu-Mail
Robert Blakelock is an intern at Compu-Mail. He is currently a student at Lewiston-Porter High School and is enrolled in the Academy of International Business and Finance. His high school curriculum has included several AP and honors level courses as well. Rob plans on studying Business and Psychology in college.
- The Winterberry Group “Annual Outlook: What to Expect in Direct and Digital Marketing in 2015” (http://www.dmnews.com/marketing-strategy/where-will-marketing-grow-in-2015/article/391699/)
- 2015 DMA Response Rate Report. (Some charts here: http://www.marketingcharts.com/traditional/direct-media-response-rate-cpa-and-roi-benchmarks-53645/)
- Gallup, 2015. (http://www.marketingcharts.com/traditional/how-do-americans-feel-about-receiving-direct-mail-53522/)
- USPS, The Mail Moment Study, 2005. (https://www.pb.com/docs/US/pdf/Microsite/Nonprofit/ed_np_getyourmailopened_05MailMoment.pdf)
- Hanley-Wood Business Media via Salesforce. (https://www.salesforce.com/blog/2013/06/content-marketing-stats.html)
- Emailvision “Survey Reveals Bombarding Consumers with Marketing Results in Brand Resentment,” 2013. (http://www.emailstatcenter.com/Personalization.html)